Sr. Business Analyst

UNITED STATES CITIZEN

MUST BE ABLE TO OBTAIN A PUBLIC TRUST

PRIMARILY ON-SITE WITH POTENTIAL FOR REMOTE WORK, WITH CLIENT APPROVAL

Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of an Sr. Business Analyst for one of our clients.  The designated candidate for this position will join a collaborative team environment, providing support and expertise necessary toward the successful delivery of the project deliverables, and provide effective communication to all levels of staff for reporting status/progress.  Primary work location is Washington, DC.

• Establish and maintain relationships with key stakeholders, including business unit leaders, subject matter experts, and end-users. Conduct interviews, workshops, and meetings to understand customer satisfaction and convert the analysis into actionable plans.
• Gather high-level data from stakeholders and guide new requests through the initiation process.
• Develop capture plans and strategies that meet business objectives and align with organizational goals. Identify win themes, discriminators, and key value propositions.
• Analyze solutions to report on strengths, weaknesses, opportunities, and threats.
• Identify and assess risks, ensuring potential impacts are minimized. Develop risk mitigation strategies and contingency plans as needed.
• Manage the requirements process within established timelines and budgets. Coordinate with project managers and cross-functional teams to ensure requirements are integrated into project plans.
• Collaborate with technical teams to assess solution options and validate the ability to meet business needs.
• Continuously refine solutions, processes, tools, and methodologies based on lessons learned and industry best practices.
• Foster positive relationships with business unit clients, providing exceptional customer service and support.
• Provide training and support to business units on processes for OCIO solutions, documentation, and best practices.
• Establish a feedback loop with business units to continuously improve communications and performance management and address evolving needs.

Responsible for the following deliverables:

• A comprehensive plan outlining the strategy and approach to meet business objectives and align with organizational goals.
• Periodic reports providing an overview of the progress made in the capture management process, including metrics and stakeholder feedback.
• A documented assessment of risks associated with the capture process and active efforts along with identified mitigation strategies.
• Collected feedback from business units and stakeholders on the quality of customer relationship management and satisfaction of products and services.
• Documentation of communication and collaboration efforts with business units, stakeholders.
• A compilation of lessons learned, along with recommendations for process improvement as requested by the COR

• Must have a strong AWS Cloud background.
• BS degree or higher in an IT-related field.
• 8 years of experience.
• PMP certification.
• Certified Business Analysis Professional (CBAP) preferred.
• Able to perform senior level strategic planning.
• Excellent communication skills are a must.
• Motivated and driven to excellence.                                                                      

Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech’s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support.
 
Soft Tech Consulting, Inc. is an Equal Opportunity Employer.